A portal lead that waits until the next morning is usually a viewing you lost to whoever called back first. We build estate and letting agents a connected AI system that responds in seconds, books viewings and valuations, and follows up, on the CRM you already run, so more of the leads you pay for turn into instructions.
Montaj builds AI and automation systems for estate and letting agents.
Estate and letting agents live and die on speed and follow-up. Most of the ones we sit down with are losing instructions to the gap between an enquiry landing and someone getting to it.
The average callback takes 47 minutes. A 60-second response has generated 3.2 times more booked viewings from the same leads.
Portal leads and valuation requests landing evenings and weekends, answered the next working day if at all.
Applicants and vendors nurtured by hand, so the ones who aren't ready today quietly disappear.
We've watched this pattern across the agencies we work with, and it's the same shape every time.
Estate agents pay a premium for portal leads, then let a chunk of them go cold because the first response is too slow. That gap isn't a soft cost. It's viewings not booked, valuations not won, and instructions that go to whoever called back first.
The point of automation here isn't to replace your negotiators. It's to make sure every lead you've already paid for gets an instant, useful response, so more of them convert.
more booked viewings when leads get a 60-second response instead of a next-day callback
Put a number on your own firm
We don't start by building. We start by understanding how your agency actually works a lead, then we build in priority order, then we make it repeatable so it keeps working after we leave.
We audit every workflow across enquiry, viewing and follow-up, and build your agency its own AI knowledge base: how you qualify, your properties and how you work a lead.
We score the opportunities by impact and build them one workflow at a time, on top of the CRM you already use. Connect, don't migrate: we reach into your systems rather than forcing a rip and replace.
We turn it into a repeatable system your team keeps and owns, with the documentation to run it without us.
The promise underneath all of it: add AI without adding headcount.
Most agencies that have tried AI end up with point fixes: a chatbot here, an auto-responder there, none of them aware of the others. The value comes from connecting them.
Connects to the CRM you already run
The core
One AI Operating System
Sits on top of the CRM you already use and holds everything your agency knows: your properties, your applicants, your process and your history. It acts on it in real time, writing every booking and update straight back to your CRM.
60-second response
Every lead answered instantly.
Viewings booked
Straight into your calendar.
Applicant nurture
Follow-up that doesn't forget.
Live pipeline
Every lead, viewing, valuation.
Two examples of what that looks like in an agency.
Answers every portal lead and enquiry within a minute by chat or call, qualifies it, and books the viewing or valuation straight into your calendar and CRM, day or night.
Keeps applicants and vendors warm with timely, relevant follow-up based on where they are, so the ones who aren't ready today don't quietly disappear.
This is for you if:
Hear directly from the service firms we've helped cut admin, reclaim billable hours and win more work with AI and automation.
“I was running about like a headless chicken trying to get introducers to get me clients… My experience beforehand was, don't need paid ads, but my experience now is I'll never go back to not having them.”
Alex Byrne, Checkmate Wealth“I had worked with a string of different experts and was so frustrated… From the first meeting, it felt like we were finally in safe hands.”
Hatice Mehmet-Quirk, Omnia Health GroupReal reviews from the founders and teams we work with.
Google“I cannot recommend this highly enough. The AI training I received was unlike anything else I have come across — it was practical, commercially focused, and immediately applicable to real-world business challenges. Rather than getting lost in theory, every concept was tied directly to tangible outcomes: automating workflows, leveraging AI tools to drive revenue, reducing operational costs, and staying ahead of the competition. The skills I walked away with were not just interesting — they were genuinely marketable. I now have a confident understanding of how to integrate AI into business strategy, use prompt engineering effectively, and identify where AI delivers the highest commercial return. Within weeks of completing the training, I was already applying these skills in my role and seeing measurable results.”
Google“We had the pleasure of working with Kai at Montaj Digital on our digital marketing, and the experience has been exceptional from start to finish. His professionalism stands out immediately - he’s organised, responsive, and clearly takes pride in delivering high-quality work. What truly sets Kai apart, however, is his unrivalled knowledge of AI integration. He has an impressive ability to identify opportunities to automate and streamline processes, helping us significantly speed up workflows while maintaining accuracy and consistency. His solutions weren’t just technically strong - they were practical, tailored to our business, and delivered with remarkable efficiency. If you’re looking for someone who combines technical expertise with commercial awareness and a genuinely proactive approach, I would highly recommend Kai and the team at Montaj Digital. Steven - ASG”
Google“We’ve had a great experience working with Kai at Montaj Digital Ltd. His knowledge and understanding of AI, automation, and modern digital systems is extremely impressive. He doesn’t just talk about AI trends, he truly understands how to apply AI in practical, real-world business operations to improve efficiency, workflows, and customer experience. Kai has been professional, responsive, forward-thinking, and genuinely passionate about technology throughout the process. It’s clear he stays ahead of the curve and invests heavily in understanding emerging AI tools and strategies. If you’re looking for someone who truly understands AI and how to leverage it for business growth, I would highly recommend Kai and the team at Montaj Digital Ltd.”
Google“I attended a few of the seminars delivered by Kai and the Montaj Digital team recently and genuinely came away impressed. What stood out wasn’t the hype around AI or just focusing on ‘chat’, but how practical it’s already becoming in everyday working life with automation and agents etc. Seeing how much time can be saved on the repetitive admin, chasing information, notes, calendars and general day-to-day noise definitely got my interest in understanding it properly for myself. Not to replace people or thinking, but to create more time and headspace for the things that actually need attention. For anyone still thinking AI is a distant concept, I’d say we’re already well past that point!”
Google“Working with Montaj Digital has been a game changer for McQueen Media. Their deep knowledge of AI automations helped us streamline internal workflows and deliver smarter, faster solutions to our clients. From refining lead generation processes to building scalable content workflows, their strategic input has been invaluable. The communication has been clear, the implementation seamless, and the results speak for themselves. More efficiency, more impact, and more time freed up for creative thinking. Highly recommend them to any agency looking to stay ahead with AI-driven systems. — Brad McQueen, McQueen Media”
Google“My initial experience with Montaj Digital at their AI workshop was incredibly impressive. Their knowledge and experience were both intriguing and eye-opening, and they have a way of explaining things in such simple, easy-to-understand terms that makes learning feel comfortable and accessible. The team was so welcoming and genuinely passionate about helping people succeed with the right tools, guidance, and support. I left feeling excited to learn more and truly inspired. Very impressed and looking forward to working with them more in the future!”
Google“As a busy business owner, I’m aware of how pivotal the implementation of AI in our business is. The problem is, my knowledge around AI is limited and I do not have enough time to understand it to implement it efficiently. This is where Kai & Montaj proved their worth and massively helped. They created a plan & structure for us to use AI efficiently which created so many valuable and attainable leads which has seen huge growth within our business over the last 6 months. Thanks Kai & Montaj Digitial!”
Google“After meeting with Kai, I have completely changed the way I work! He showed me practical ways to start using AI in my day-to-day business tasks, and the impact was immediate. Before our session, I knew AI was something I should be looking into, but I wasn't sure where to start or how it could actually help me. Kai made everything easy to understand and showed me practical ways to use AI, that I could put into action straight away. THANK YOU!”
Google“Kai and the Montaj Digital team have been such an asset and amazing team to work with when building our SEO for Hire website. From their expertise, professionalism, speed, quality, and solution-driven outlook, to their wholesome personalities...They've been an all-round pleasure. If anyone is looking to build a professional site, our team fully endorse Montaj Digital. They've been nothing short of amazing!”
Google“Attending the AI Summit was a genuinely valuable experience. Kaiyan delivered the session with real energy, clarity, and expertise, making complex topics feel accessible and relevant to today’s workforce challenges. The discussions were thought-provoking, forward-looking, and grounded in practical application, with clear takeaways that can be implemented immediately within business and talent environments.”
Google“After dealing with 2/3 marketing agencies, I was in desperate need for a company that actually could improve our online marketing. Kai and the team did that and so much more. They surpassed all expectations. Their level of commitment to our company and professionalism throughout meant so much to me because it has made a huge different to my company.”
Google“Kai and the team at Montaj Digital were a massive help in getting AI and automation set up at our Design Studio, Blinc. It’s made day-to-day work way smoother and saved us loads of time. Super practical, no jargon, just proper solutions that actually work. Look forward to working with Kai and the team in the future.”
Google“Kai and the team have been exceptional from day one. Their communication, creativity, and expertise have been invaluable. We are thrilled with our new website! I've already referred several businesses to Kai and the team, and I can't recommend them highly enough!”
Google“We used Montaj Digital to develop our website and they have been amazing. Their communication has been outstanding. It was an absolute pleasure to work with Montaj Digital, their knowledge on websites is incredible, highly recommend working with the agency.”
Google“Montaj Digital completely transformed our business with seamless AI integration. Our processes are so much more efficient and automated. They made complex AI applications simple and practical for our team. Highly recommend for any business looking to leverage AI!”
Google“Montaj Digital really know their stuff when it comes to AI and lead gen. The team is top quality, sharp and easy to work with, and they helped me put smarter systems in place that genuinely improved the quality and consistency of our leads.”
Google“I’ve had the pleasure of working with Kai at Montaj Digital, he’s creative, reliable, and a great team player. Always brings smart ideas to the table and follows through with care and precision. Highly recommend working with him!”
Google“I highly recommend this Google ads ppc and Meta ads agency that deliver impressive results. A very professional service for any size business that is looking to grow and drive valuable sales online. Thank you so much.”
Google“Montaj have been great at setting up our new website, they made the switch over from the old website as smooth as possible! Thanks to Kai and the team”
Google“Amazing presentations that have given me the insight and now confidence to use AI in my everyday working and personal life. Great work Kai 👏🏼 👍🏼 🤓”
Google“Excellent week of presentations and discussion. Really helped to frame how helpful AI can be to leverage time and boost productivity.”
Google“Kai and the Montaj Team are real Professionals and their dedication and skill makes working with them great”
Google“best agency i have worked with, been with them for over a year now and it only gets better and better!”
Google“Great communication throughout and deliverables. Highly recommend!”
Google“Great work at short notice! Thanks”
| Where the leads go | What we build |
|---|---|
| Lead response | Every portal lead and enquiry answered within a minute, day or night, by chat or call. |
| Viewing and valuation booking | Appointments booked straight into your calendar and CRM without a callback. |
| Out-of-hours enquiries | Evenings and weekends covered, so no lead waits until the next working day. |
| Applicant matching | New instructions matched to applicants and alerted automatically. |
| Follow-up and nurture | Applicants and vendors kept warm with timely, relevant follow-up. |
| CRM updates | Every enquiry, booking and note written back to your CRM without manual entry. |
| Vendor and landlord reporting | Activity and feedback reports drafted and sent on schedule. |
Everything agents ask before they start: your CRM, how AI responses land with buyers and vendors, timelines and cost.
We connect to Street.co.uk, Reapit, Alto and the other systems estate agents use, writing bookings and updates straight back. We call it connect, don't migrate: you keep your CRM.
Book a free 30-minute AI Readiness Audit. We'll look at how your agency works a lead and show you, honestly, where AI would pay for itself and where it wouldn't. If it isn't worth doing, we'll tell you.
One primary next step: a free 30-minute audit. No pitch, just where AI would pay off.
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